November 2007 - Posts

5 Cool And Unique Ways To Use Maps
Published 28 November 7 6:23 PM | Laurence | with no comments

The explosion of mapping software, especially now with the convenient Google Maps API, have made it easier than ever to get detailed, accurate, and up-to-date visual data of geography and spatial relationships. For most, this development has gone unnoticed, besides the occasionally useful online driving directions. Embedded maps and satellite images provide clarity and context. Here are some uses you have probably never thought of for using maps and satellite images:

1) Satellite photos as a starting point.

Early-stage building plans benefit from geographical context. You could even use a satellite photo of your backyard as a starting point for landscape design.

construction site map

2) Custom thematic maps.

These can range from complex sales territory maps to simply mapping the locations of new restaurants you want to try and posting it on your refrigerator.

sales territory map

3) Background images.

Charts about populations, birth/death rates, mortgages, and other geographically oriented statistics benefit from the extra visual impact.

chart with background photo 

4) Show Your Customers. 

If you run a local business or a any group that operates on a smaller, community-by-community basis you can show your customers a tangible representation of your reach. This is useful whether you need to show where all the sites are for a soccer tournament, break down target locations for a contractor, tag secret surf spots, etc.

city map with store locations

5) Where am I? 

It's never a bad idea to brush up on your geography.

geographical location map

What other unique uses for maps can you think of? Leave a comment.

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Help! I think I need a graphic designer
Published 27 November 7 5:50 PM | Laurence | with no comments

The do-it-yourself mentality has its upsides in the business world (your sagging plywood conference table notwithstanding). Indeed, the proliferation of productivity software has enabled the most motivated among us to handle finances, analytics, product management, and, of course, business graphics on their own (we're talking REALLY motivated). But when do you step aside and let a professional graphic designer handle your graphics needs?

1. Your logo. This thing appears everywhere from your website to your business cards. Unless you have a strong background in design and marketing, please steer clear.

logo design

2. Your website. Think about what you want first. If you don't agree upfront on exactly what you want, you could end up with higher costs down the road when you need to change something. Don't overdo it though. One graphic designer (remaining nameless by request) says "I hate it when people come in with mock-ups.  It means they have given all this thought to something and will be much harder to deal with.  It is good to come in with some general requirements, but if I had it my way the first mock-ups would be done during our first meeting with the client."

web page mock-up

3. True cost. Graphic designers are expensive but consider the services they provide. They help create the look and feel, the visual theme, for your company. Consider paying for a style guide to apply to all of your future projects. Combined with the right software and proper templates, all of your business documents and graphics can share the same professional look and be done in-house. Also, weigh your time. If you spend six hours designing a UI mockup (and you aren't a designer), you probably need to consider outsourcing to a professional. The designer gets paid to design. You probably don't.

4. Inside v. Outside. If the design or graphic is only ever going to be shown within your organization (most of the time) there's probably no need to have it professionally done. That company BBQ flyer is probably not a good reason to hire a designer. On the other hand, if you want to create a print advertisement that will appear in highly circulated publications, go to a professional.

Remember, there's nothing wrong with trying something out on your own. It's probably not worth paying $500/hr for some basic presentation graphics. Productivity is all about your tools and automating routine tasks. However, streamlining a process may mean outsourcing to a professional. 

in house design vs. outside design

 

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Basic Design Principles With Jose (Part 1)
Published 26 November 7 5:0 PM | Laurence | with no comments
Even a little bit of design know-how can go a long way toward making your project look like it was created by a professional. JM, the Art Director at SmartDraw, contributes his expertise to highlight these simple, yet effective techniques. 

1. Group Related Elements

Visually group related elements on the page. Scattered elements are visually confusing. The reader’s eye doesn’t know where to settle, or which pieces of information are related to each other. When you group related elements, the reader will take in each part as intended. Don’t make the reader work to see your intention. Make it obvious. 

Organize your information into small, manageable chunks. If a headline and subhead are related, put them together. If your address appears on the page, put it in a tight block, and put some white space between that block and other elements.

The corollary principle is that unrelated information should be separated by white space, lines, and borders. 

Take, for example, the flyer advertising the car for sale. The car’s features can be listed close to each other in a bulleted list. Their proximity indicates that they are related. Don’t, however, include your contact information in the same list. Instead, group that information in a separate block, set off by white space from the features list.

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A First-Grader's Guide To Business Process
Published 21 November 7 6:17 PM | Laurence | with no comments

Have you ever tried to describe your sales process to a potential investor or new hire? Or tried to explain the why it rains to a child? The communication concepts are the same. 

water cycle

The water cycle is a process just like any other. Its cyclical nature and multiple inputs/outputs create quite a challenge to teachers and parents alike. To truly understand the water cycle requires knowledge of physics, chemistry, geology, meteorology, and more. Try explaining the details of sediment transport to a young child, or anyone else for that matter, to understand the concept of futility. The beauty of the process diagram is that it abstracts away those minute granular details in exchange for conceptual clarity and mass appeal. This is not coincidentally its downfall as well. Any trained scientist would surely cringe at this oversimplification. For the sake of communication, though, we have to remember that we are talking to first-graders...I mean businesspeople.

 

An investor isn't going to have time to go into the details and complexities of your sales pipeline. He or she wants a quick overview of the process and the bottom line. A new hire in the sales department, similarly, needs a firm grasp on the overarching sales strategy. I'm not saying to treat these people like children but you should leverage the ability to quickly and powerfully summarize your business (and life) processes, using clear visuals, to help you communicate.

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The Two-Second Sales Pitch
Published 16 November 7 1:29 PM | Laurence | 2 comment(s)

Could you deliver an effective sales pitch in two seconds? In the business world (and some would say everywhere else as well), our lives are a series of interrelated sales pitches. Whether it's convincing your boss to fund a new project, selling directly to a customer, or proving that you can complete the saltine challenge, everyone needs to have an effective sales strategy. For a moment, let's forget all the complicated systems, 10-step programs, and business-school-inspired models. If all you had was two seconds, your pitch would undoubtedly be a variant of "I/you/we should do [action x] because of [reason y]". Assume you are selling to someone who isn't just going to "take your word for it" and requires an explanation. After all, you wouldn't walk into your boss's office and ask for a raise because you feel like it (although if you would, please email me your company's information right away).

In order to provide an effective explanation, you must anticipate what the person you are pitching to wants. In the case of your boss, he/she wants higher profit (just a guess). Knowing this, you walk in confidently, look your boss straight in the face, and exclaim "You should give me a raise because I contribute to higher profits for the company!" Your boss stares back at you and says "Show me". Uh-oh. Clearly there's not enough time (you already used 1.5 seconds) to explain the details of your impact in your department and improvements on the product. The truth is, your boss doesn't really understand exactly what you did, so why bother explaing the details? In some cases you can daze your audience with facts. In two seconds, though, there's not enough time. When you need that initial impact, nothing beats visualization. It's no coincidence that all fast food menus have a picture of the food item with the price underneath it. How accurate those visuals are is another story...


How easy is it to follow the dollar bill in the example on the left? Eliminate the anxiety of your audience and help them out with directed visuals. You tell them where to look and they will do it.
Chart Your Success: Presenting Data with Persuasive Charts
Published 8 November 7 3:32 PM | Laurence | 16 comment(s)

Visuals can make or break a presentation, proposal or other business document. To do the job, your visuals should support your message-whether it's in a document or in a presentation.  

Sometimes the support will be more conceptual-key strategic factors, change in trends, geographic differences. Other times, the visuals will be quantitative or data-driven such as market share, revenue growth, and regional numbers.  

Data driven charts

Presenting data

Data driven charts allow the audience to perceive your message at a glance rather than puzzling over a list or table of data. Furthermore, it is easier (and more persuasive) for the audience to see trends and comparisons on a chart than to calculate them from the raw data. With your chart as support, you can then speak to your conclusions, insights and recommendations-your message.

Four types of chart can cover most data visualization tasks-the pie (and its cousin the relative value chart), the vertical bar chart, the horizontal bar chart and the line chart.

The right chart depends on the message

As with any presentation or document, you must first understand the message you wish to convey. After that, you can choose the right data set and choose the right chart. The last step is to make your chart both visually compelling and quickly digestible by your audience.

In general, one of biggest mistakes in creating graphics for a presentation or document is using the wrong visual for your message.  This is especially true when presenting data-the wrong chart only serves to confuse the audience or reader.

From message to data to chart

If your message is about share or distribution of a total, a pie chart or relative value chart is appropriate. If you are comparing shares from different categories, then a stacked bar chart works better than multiple pie charts.

Pie chart and stacked chart

If your message is about a comparison of values, the bar chart is the most appropriate chart. Again, if you have multiple categories, such as years or product lines, a grouped bar chart or a pairing of bar charts work best.

Grouped bar charts

If you message is about a trend over time, the line chart not only shows the values but also gives a visual feel for the rates of change. To show values from discrete time frames, such as sales total per quarter, a vertical bar chart may work better than a line.

Line chart and distribution chart

Charts created for frequency distributions and correlations will use line and vertical bar charts.

Visual impact

You've got your message, your data and the right chart type. But how do you make it persuasive and memorable? 

First, consider incorporating images into your charts. Image Charts are not only eye-catching and memorable, but also help your audience grasp quantities and relative values quickly.

Image charts

When not using an Image Chart, you can still follow some guidelines to make sure the chart supports your message as strongly as possible. Use color (and lack of color) to compare, contrast and highlight the part of the picture that aligns with your message.  Don't clutter your chart with too many gridlines, data labels and axis labels. Only show what is needed to draw the viewer to your message.

Annotated chart

Hopefully, this overview has you thinking about how to better present your data. For more detailed guidelines, download the white paper here. SmartDraw users can download a free collection of new SmartTemplates here.

 

 

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Did Visio kill the business graphics market?
Published 6 November 7 7:18 PM | Laurence | 2 comment(s)

If computers are the powerful productivity tool we think they are, why is it that only graphic designers and hardcore technical users, with their mystical knowledge of Photoshop and Visio can create decent looking business graphics? It's not as if they possess special powers of visual communication. You may have never gotten past the stick figure stage in art class, but what really separates the average person from these "creative geniuses" is practice. Practice means time, which for most of us is our most valuable commodity. When confronted with a presentation, project, or process that would benefit greatly from graphical representation, a typical response is "I don't have the time to learn [insert name of graphics program here]". The underlying goal of business graphics, and its associated software, is to increase efficiency and save time. If this doesn't hold true for a majority of business and home users, then the business graphics industry has failed.

If your boss asked you to diagram your network or document your sales pipeline, what would you say? Unfortunately, many of us would stick our fingers in our ears and yell "la la la I can't hear you!" I applaud those brave souls, the do-it-yourselfers, who enjoy taking on this sort of challenge. For some, their first experience with Visio was so harrowing, so torturous that they vowed to never build another flowchart. Seen as preoccupied with the advanced technical user, Microsoft's Visio remains the standard in the field and has transmitted that stigma to the whole industry. Personal computers have been used to create these kinds of graphics for more than 20 years and people are still scared of making a basic sales map.

I encourage people to try business graphics again. Not being an artist is never an excuse. The majority of current business graphics users don't even show their graphics to more than 3 people. Nobody is showing off their flowchart to critical artistic acclaim (although don't let that discourage you). That being said, you might be surprised at just how good programs have gotten these days.

Why don't you use business graphics regularly*? Let us know! Leave a comment.

*I've seen your presentations...

 

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Introduction: What is ‘business graphics’?
Published 2 November 7 8:5 PM | Laurence | 1 comment(s)

Welcome! The Business Graphics Blog will focus on how to use business graphics to save time, increase efficiency, and improve communication using proven, real-world advice from both in-house and real-world experts. But what exactly are business graphics and what do they mean?


Let's first take a look at data graphics:


The unique combination of writing, mathematics, and drawing that comprise data graphics represent an evolutionary step in human expression (or at the very least, better PowerPoint presentations). We'll do better to think of them simply as an effective visual communication tool. The term "data graphics" refers to any visual representation of data. Maps, charts, and timelines are all examples of data graphics while signs, logos, and illustrations are not. Generally speaking, any data graphic can be represented in table form.




Business graphics are those data graphics that apply in a business context. SmartDraw is a business oriented company and by extension, this is a business oriented blog. While this blog will focus on methodology and communication, good layout and design is critical in creating the all-important first impression. Aesthetically pleasing visualizations may not display any extra information but their effectiveness should not be downplayed. How you present your information often makes the difference between catching your target's eye...


(You just earned $5 million in VC funding!)


...or presenting yet another bland chart no one remembers.

What we offer:

  •  Activity-based recommendations: Whether you're in sales and marketing, education, finance, or any other profession that must present complex ideas to others, this blog will help guide you on industry specific practices that will save/make you money.
  • Articles on the principles of business graphics: How do we process information? What can we learn from cognitive psychology and how does that apply to your next presentation?
  • Effective and easily understood graphics: As much as possible, each entry will be accompanied by graphics that illustrate its basic idea. Think of this blog as a business graphics picture book. If you don't get it by looking at the pictures, we've done a poor job.

What you won't find:

  • Overly esoteric and dry information: We'll provide plenty of links to outside resources, white papers, and best practices while keeping the main content easily digestible. No math or business degrees required

To learn much more about business graphics, spend some time browsing The Encyclopedia of Business Graphics.

For more comprehensive information on the theory behind data graphics, Edward Tufte's books do a wonderful job explaining the field.
 

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