December 2007 - Posts

Cool Visualization Resources
Published 26 December 7 6:9 PM | Laurence | 2 comment(s)
After a few days of holiday vacation (one can only take so much business graphics), I'm back and ready to rock your collective socks off with my profound elucidations on visual communication, business process, and all manner of other buzzword-worthy topics. Unfortunately, I haven't prepared much for this week so I've decided to introduce you to some excellent resources for visualization. From visualizing social news to five-year discussions on the efficacy of the Gantt chart (those Tufte folks kinda scare me), you will undoubtedly find something useful and interesting among this collection.

information aesthetics
form follows data - data visualization & visual communication

Updated frequently, this is where I go to find the latest cool visualizations. As the subheading suggests, aesthetic quality is a top criteria for making it on this site so don't expect great business ideas. The astounding breadth of examples, however, proves that visualization applies across all industries and data sets. The moral here is that visualization applies to any group that consumes or produces data. That should cover just about everyone.

Junk Charts
Recycling chartjunk as junk art

Horrified at the misleading charts frequently printed in "reputable" sources? This community loves picking them apart. If you want to find out what not to do when making a chart, come here.

Communication Nation

Dave Gray is a strong advocate for visual communication. His company, XPLANE, specializes in complex visualizations. If you want to know about the endgame of visualization, check it out.

Smashing Magazine
Data Visualization: Modern Approaches

This article at Smashing Magazine covers some of the new and exciting uses of visualization (mostly web-based). In essence, it does the same thing that I'm doing in my post.

Edward Tufte Q&A Forum

If you are serious about visualization, read up on Tufte. Intense discussions on all types of business graphics abound on the forums, so wade in at your own risk.

 

Of course, I don't want this to just be about ogling pretty pictures. You don't have to create magnificent art to take advantage of the benefits of visualization. The abstract thinking required to create the graphics in the first place is a useful exercise in and of itself. While you might not have time to create a procedural method for visualizing the data flow across your network, the fact that someone has should serve as motivation. Mapping out a simple process is cake-walk compared to that.

If I've left out your favorite resource, let me know in a comment.

 

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Using Graphics For Evil: Why I Deserve A Raise (Part 1)
Published 13 December 7 1:43 PM | Laurence | with no comments

graphics for evilThere are two groups of people in the world, those that understand the persuasive power of effective communication techniques, and those that are persuaded by the first group. Now, I'm not advocating the use of these techniques for immoral personal gain - a diabolical agent of manipulation could certainly take advantage of our built in cognitive biases for his/her own ends ...but I could really use a raise

1)  People make decisions based on emotion (emotional reasoning). Once you've gotten a positive emotional response from the viewer/listener they probably won't notice irregularities in your data. After all, you've already made up their mind. 

I'm always the first person to help out, the first one to pitch in.You just can't measure that kind of individual impact in sales charts!

2)  Claim what isn't yours (personalization). Remember, there is no such thing as natural growth. While you're at it, take responsibility for future growth in the same area (jumping to conclusions).

My new word of mouth campaign has been boosting sales since we released the new product. Just look at this 20% increase! By years end, we'll easily hit our targets...

3)  A quick warning, only take responsibility for positive trends and outcomes.  As soon as things go south, blame factors outside your control (self-serving bias).

Buyer behavior has really changed these last few months. It's inevitable that we suffer some losses as we adjust to the new demands of the marketplace. Here's my analysis on where we've gone wrong...

4) When all else fails, be confusing and technical. Most people will pretend they understand in order to avoid looking dumb.

Using a proprietary mathematical model, I've run some regressions to figure out where the revenue is really coming from. Those initiatives I pushed for have driven almost all of our growth this quarter...

Once you've mastered the art of obfuscating data and manipulating the facts, you'll be well on your way to a career in journa...I mean polit...howabout just getting that raise?

Visualizing Ankle Sprains: A Decent Business Idea
Published 4 December 7 8:12 PM | Laurence | with no comments

Help me understand what is wrong with my shoulder and I'll pay you $250. If I go to the doctor, get referred to a specialist and get an MRI, it will cost me well over that amount. Help others understand their soft-tissue injury and you stand to take a piece of a $6.5 billion dollar industry (2003 Medtech Insight Report). Many (in my experience, most) doctors don't have a clue when it comes to effective soft-tissue injury treatment, prevention, and rehabilitation. If they do, they certainly don't do a good job of communicating it. Orthopedists make money in imaging and surgery, not tracking down the true cause of your injury. And good luck getting referred in the first place...

Here's how to take advantage of this information gap (and make some money in the process): Create simple diagrams and handouts explaining common causes of common soft-tissue injuries along with a simple and effective treatment plan. Do the research, compile good information from around the world, and become an expert at communicating that information. You'll improve the effectiveness of doctor-patient communication ten-fold. Patients will receive more effective, standardized advice and the healthcare system will reap the benefits of a healthier, more informed public. This simple change would drastically reduce the number of useless doctor visits and surgeries. When the injury doesn't justify going to the doctor (such as a simple sprained ankle), this information would serve consumers directly. This is a win-win for patients and the healthcare system.

As costs of medical care rise precipitously, we, as patients (i.e. consumers of medical services), are expected to take on more responsibility for our own health care. We have to decide which injuries and ailments require a doctor's attention and which don't.  But how am I supposed to make an informed decision on my strained sternocleidomastoid when it sounds more like a prehistoric elephant than a part of my own body? It is, in fact, a muscle in the neck. If patients are expected to make informed decisions, we need information in a format we can understand. The scientific jargon sounds like gobbledygook to most people. Simple diagrams are an absolute necessity.

It took me two years, a lot of a time, and a LOT of my insurance company's money to figure this out, but I'll give you this one for free - resting without some form of rehabilitation will almost never cure tendonitis. Unless you go after the root cause of the swelling, it will return as soon as you go back to whatever activity aggravated it.

patellar tendonitis

Take-Away:

Information gaps like this exist everywhere. Leverage strong communication skills to fill them in and make money in the process.