July 2008 - Posts

Screencast: Storyboarding for More Effective Presentations
Published 30 July 8 11:30 AM | Aaron | 2 comment(s)

In this screencast Kenneth Roberts shows you how to storyboard a presentation using flowcharts. If you'd like to read our accompanying PDF, "Working Smarter with Presentation Storyboards" then download it here.

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How to Plan Presentations Using Mind Maps
Published 28 July 8 5:39 AM | Aaron | with no comments

If any of you read Dumb Little Man, a popular productivity blog, you might have read my guest blog entry on Wednesday entitled "5 Steps to Planning an Effective Presentation." One of the points that I touched on in that article was how mind maps are a simple, yet effective tool for planning presentations.

I've written before about using mind maps to organize my thoughts, and using them to organize what you're going to say in a presentation is more of the same.

Why Spending 5 Minutes Outlining Your Presentation is Worth It

As I said in the DLM article, you can be the most charismatic presenter in the world with the world's most well-designed PowerPoint slides, but if you don't have

  • a clear idea of what your objectives are,
  • a clear idea of what you're going to say,
  • and a plan to achieve those objectives using your content

then you're going to be just as ineffective as that guy who does nothing but plaster bulleted lists all over his slides.

Mind maps are easy and simple - it takes five minutes to draw one. If you're going to invest a lot of effort into giving a presentation, why not spend a few minutes planning your presentation with a mind map?

I had to give a big, scary marketing proposal last week here at SmartDraw - you know what I did? I started with a mind map; I used it to outline my goals and the content I wanted to cover. But where was my plan? I used a flowchart to storyboard my presentation, and I'll telling you about that experience next week on Working Smarter.

How to Do It

I'm going to use a mock-up marketing presentation as my example.

1. Start with the Goals and Main Pieces of Information

I start my mind map with five nodes, one of which is the goals and the other is the background. Every presentation has to have goals: that's non-negotiable. Presentations aren't supposed to be corporate performance art - they're meant to communicate a common message to an audience. Your goals define what you want your audience to get out of it. Do you want them to make a decision, to learn something, or what?

The next important part of the outline is the background; a presentation is just like any good story - you need to have some context.

The background for this marketing presentation might consist of what the company has tried before, what's worked, what hasn't, where the market is going, what our customers are saying, etc... The background basically takes old information and uses it as a basis for all of the new information that you're going to present later.

The other three bubbles (Targeting Strategy, Outreach Strategy, and Content Strategy) consist of the new information that I'm going to present.

2. Flesh Out Everything

The next thing consist of simply fleshing out everything: the goals, the background, the new information, and everything else. Pretty simple. I didn't go all-out on some of the details because I wanted you all to be able to read the text, but you get the idea.

3. Color Code Areas of Emphasis

Some aspects of the presentation are more important than the others, like the goals. I use color just to make the most crucial elements stand out - that way I can take those points into more consideration when I storyboard my presentation.

Ideally you want everyone to remember everything, but realistically you have to pick a few key areas of emphasis and really hit those points home. Here's what I did for my mock marketing presentation:

And that's pretty much it - I have everything I need to start storyboarding  my presentation. I know what content I want to cover, I know what I want to accomplish, and I know what parts of my presentation are more important. The best part? It only takes a few minutes to draw the mind map.

Want even more information on using mind maps to plan presentations?

Here's some additional information for your consideration if you want to learn more about using mind maps to plan presentations:

Screencast: Planning Effective Presentations Using Mind Maps
Published 25 July 8 5:8 AM | Aaron | 5 comment(s)

In this screencast by Kenneth Roberts you will learn how to quickly plan an effective presentations using Mind Maps. If you'd like to read our complementary PDF "Working Smarter with Mind Maps for Presentation Planning" then download it here.

This SmartDraw screencast requires Adobe Flash Player 9.

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If you have any troubling viewing our screencasts, upgrade your Flash player to the latest version here.

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Mind Maps - For Communication or Organization?
Published 24 July 8 5:2 PM | Aaron | with no comments

Business Strategy Change Brainstorm

I started a conversation over on the SmartDraw forums yesterday about this topic: are mind maps primarily an organization tool or a communication tool?

I use mind maps constantly; basically whenever I need to organize my thoughts, I use a mind map. I use them almost exclusively as an organizational tool.

Have you ever tried using a mind map in a PowerPoint presentation? I've tried to include them before in some of my strategic meetings here at SmartDraw and they just seem incredibly awkward for presenting in front of a group of people.

For instance, how do you sequence a mind map using PowerPoint's animation engine? How do you order the elements? My inability to effectively weave a mind map into a PowerPoint presentation is what ultimately prompted me to ask this question.

So I'd like to pose this question to all of the Working Smarter readers out there: do you use mind maps primarily for communication or organization? How?

Here are my arguments for either:

How Mind Maps are Used for Organization

  • Used to direct the flow of brainstorming
  • Used for fleshing out ideas
  • Used to plan tasks for projects
  • Used to determine content for presentations, websites, etc...
  • Used to connect ideas

All of these uses are derivatives of mind maps' primary organizational function, which is to add a degree of direction to the brainstorming process.

How Mind Maps are Used for Communication

First a quick definition per the Encyclopedia of Business Graphic's entry for mind maps:

"Mind maps are also good when collaborating on projects with team members because they lend coherence to ideas that might seem otherwise unrelated."

Using mind maps for presentation might not be the best use given that they seemingly lend themselves to collaboration, which is much more interactive and hands on.

Regardless, what do you think?

Edit: Quick FYI, you can now follow Working Smarter on Twitter or check out our photos on Flickr. Enjoy!

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Thriving with Animation
Published 22 July 8 5:55 AM | Aaron | 5 comment(s)

This is a guest post contributed by Rick Altman, a world-renowned presentation consultant, PowerPoint expert, author, and the organizer of PowerPoint Live.

Animation might be single-handedly responsible for more PowerPoint annoyance than all the other annoyances combined. Between Edward Tufte and Dilbert creator Scott Adams, PowerPoint animation is publicly flogged more often than our politicians are.

And at the same time, when done correctly, animation isn’t noticed at all. It’s not unlike being a major league baseball umpire, who gets no respect for doing a good job.

Indeed, good PowerPoint animation is so seamless that you are unaware of it. It reaches its zenith when it allows audience members to become lost in the story you are telling.

I approach this posting with the same fear and trepidation that I do our seminars on the topic at PowerPoint Live. I know that your appetite for the subject is insatiable, and that your zeal could send you across the bounds of good taste a few times. And when that happens, it’s my fault. I’m helping you commit Death by PowerPoint. So please repeat after me:

  • I will use custom animation wisely and appropriately.
  • I vow not to offend the sensibilities of my audience.
  • I promise not to use an animation technique simply because I just discovered it.
  • I swear never to make stuff move on screen just because I like to watch my audience members’ heads bob and weave like zombies.

Wisely and Appropriately

Good animation promotes increased understanding and appreciation of a topic. It calls attention to the topic, not the tool. I sometimes wish that the function were called not animation, but “sequencing,” as that is more descriptive of the higher purpose of animation.

animation01

Figure 1 (above) shows a chart that can greatly benefit from well-conceived use of animation. This chart looks at the time requirements of an email campaign and the relative merits of doing it yourself or using an outside service to assist you.

There are two things that are noteworthy about this data: 1) If you use an outside service, the time required is the same, irrespective of whether you send out a handful or an ocean full of emails; and 2) the time required to send out 10,000 emails by yourself is literally off the charts—we created that bar outside of the graph to illustrate that.

Proper animation of this chart can make a world of difference to your audience’s appreciation of the point you are trying to make. Most content creators recognize that something should be done to charts like this, but they don’t think it through—so instead, they give the entire chart some weird animation, like a box in, or diamond out, or those Venetian blind thingies.

Calling attention to the chart is not necessary; it’s the only thing on the slide. What is needed here is to direct attention, and that requires more thought. If using an outside service requires 10 minutes irrespective of quantity, that becomes the baseline for the point to be made. Show all of those at once, instead of showing the data in pairs across the five quantities.

Once that point has been driven home, then you can turn the audience’s attention to the task of sending out the emails without outside assistance. Each of those five bars in the graph can be introduced on a click, the last one set on a long slow wipe from bottom to top for drama and comic relief.

Several good things happen when you use animation this way:

Your audience really gets it: I’m a big believer in separating form and content to promote understanding. Offering up the empty chart is a great way to prepare your audience for what they are about to see.

You control the pace: Charts are usually displayed too quickly, leaving audience members with the feeling that they’re drinking from a fire hose. If you suspect that members of your audience are not clear on what it is you’re about to show them, you can wait until they understand before continuing.

You become more confident: You have control of your audience in the palm of your hand (perhaps literally, if you use a wireless remote). Without being too crass about it, this position of advantage will likely manifest itself in a positive way.

You create trust: This is a great way for you to bond with them, by assuring them that you are not going to hurry them through data-heavy content. PowerPoint audiences are so often on guard in case a presenter does something ridiculous with animation or obnoxious with content, it’s amazing that they remember anything. Give them a soft landing with a heavy slide and they’ll remember it. They’ll relax and be more receptive to your ideas.

animation02

With that example under your belt, think about how you might animate the infographic in Figure 2 (above,) a progression of prices based on level of service. If you throw it all out there at once, you jeopardize potential impact, understanding, and appreciation. Furthermore, you will have to play catch-up and will likely find yourself explaining the slide more than sharing your ideas.

Instead, show your audience the continuum of pricing first, without offering any specifics. They’ll get it right away: it’s going to be a comparison of services, based on price. Now bring in each price point, one by one, speaking to it as you go.

Must you?

With any project like this, your use of animation must pass a litmus test of necessity. Is it needed, is it helpful, will there be benefit? If you can’t answer yes to these, the animation fails the litmus test and shouldn’t be used. Even if it passes this litmus test, continue to scrutinize its use, asking yourself repeatedly what would be the best sequence, the best pace, and the best animation choice to create a blended and seamless presentation of an otherwise complicated topic.

You do that and you use animation in the best way. And if you do that, you distinguish your presentation visuals from just about all others out there today.

Too Much Text!
Published 17 July 8 9:45 AM | Aaron | 4 comment(s)

This is a guest post contributed by Rick Altman, a world-renowned presentation consultant, PowerPoint expert, author, and the organizer of PowerPoint Live.

It is rare in modern-day business presentations to see a problem or difficulty that isn’t in some way caused by an overabundance of projected text. Just off the top of my head...

  • Speaker reading the slides
  • Audience tuning out and/or developing eye fatigue
  • Lack of emotion or energy in room
  • No real connection created between speaker and audience

 

All of these pitfalls usually boil down to slides that try too hard, that compete for attention, and that become distractions. Here are the four typical reasons why you as the presenter might make this mistake and how you can best avoid it in the future:

1. You Do Not Know Any Better

In the first installment of this series, we spoke of the multitude of PowerPoint users whose bridge to the software was their proficiency with other Office applications. If you come from Word and you are new to PowerPoint, you don’t know that writing out an entire document in PowerPoint is the wrong thing to do. It might seem like a perfectly logical way to prepare: write down what you want to say and then say it. And hey, there’s this software program that will show you everything that you’ve written down, so your audience can see it, too.

Of the four problem areas we define here, this one is the easiest to address: You learn the fundamentals of good presentation design. You have no bad habits yet and few preconceived notions. You’re just green. You just need to buy a good book...

2. You Are Addicted

This problem is not so easy to solve and in our line of work, we see it all the time: the presenters who feels as if they cannot function unless fully-formed thoughts are on each slide. While this usually finds its roots in the 47-minute syndrome discussed in the first installment (this is how they learned to use PowerPoint and they never questioned it or tried anything different), if you suffer from this, it has grown into a crutch without which you believe you cannot stand.

No question about it, one of today’s most acute pain points is when speakers use their slides as notes. It leads to the first three universal axioms that we will put forth across this series:  

If a slide contains complete sentences, it is practically impossible for even the most accomplished presenters to avoid reading the entire slide word for word.

Watch for it the next time you attend a presentation: the more verbiage a slide contains, the more likely is the speaker to read all of it. This axiom leads directly into a second one:

When you read your slides word for word, you sound like an idiot.

This addiction needs to be kicked cold turkey: You need to force yourself to parse your bullets to the absolute bare minimum and then try speaking to them. At first, you might feel naked out there without your comfortable safety net, but in our experience, by the second time, you will begin to feel comfortable without the security blanket of all that text, and by the third time, you will thrive.

So many good things happen when you weed-whack your text, but above all, now there is the likelihood that the real person inside of you might come out, as opposed to the drone who was reading those slides before. Now your audience might really have an opportunity to engage with your ideas and feel the weight of your message. Once you get out from under your slides, you take the first step toward truly connecting with your audience on a level other than the intellectual. As presenters, that is our promised land.

3. You Are Trying to Create Leave-Behinds

How many times have you been to a presentation in which the speaker printed out his or her slides and delivered them as notes? How many times have you done this? In my opinion, this fails every time. In 15 years as a presentation consultant, I have never once seen a single slide deck function successfully as printed material and projected content. Not once!

There is just no free lunch here: If you prepare your slide deck properly, with engaging visuals and minimal text, it would be inadequate as supplemental documentation to your presentation. If you create fully-fleshed-out documentation that would be well-suited for printouts and you project them as your slide content...instant Death by PowerPoint.

This is a tough one, because I know that the unavoidable conclusion here is extra work for you. You must create two documents to do it right. With slide deck deadlines that are routinely “yesterday,” this is a tough pill to swallow and I have no illusions to the contrary. I refer you to our current Article of the Month for tangible and specific solutions to this dilemma.

4. You Are Required to

I see this more and more in my travels as a consultant: the presenter who feels compelled or is literally required to display and say out loud a lengthy passage of text. An annual shareholders meeting...a proposal at a city council meeting...safety guidelines for visitors at a public gathering...these often carry legal or fiduciary requirements.

But we have already established the high fire danger of displaying lengthy content and then reciting it off the screen. So what do you do?

The recipe for success here is the order in which you do things:

  1. Offer up the most minimal bullet points for the required passage.
  2. Recite the entirety of your required message.
  3. Then display the entirety of your required message.

Doing it this way resonates at a profoundly different frequency; now you’re not a drone, you’re omniscient! Say it first...display it second—that makes all the difference in the world when you are faced with this type of requirement in a public presentation.

Please take from this article one simple conclusion: Less text on your slides!

Make sure you read Rick Altman's next article "Thriving with Animation!"

The Real Problem with PowerPoint®
Published 15 July 8 6:0 AM | Aaron | 10 comment(s)

This is a guest post contributed by Rick Altman, a world-renowned presentation consultant, PowerPoint expert, author, and the organizer of PowerPoint Live.

Anyone in today’s workplace knows what’s wrong with business presentations and the software of choice for 99% of those giving them. Just about everyone has experienced Death by PowerPoint, and based on statistics, you have probably committed it on more than one occasion.

Everyone can cite the biggest offenses:

  • too much text on slides,
  • lack of forethought,
  • little regard for message,
  • unimaginative design,
  • and those awful animations.

Indeed, Googling “i hate powerpoint” returns hundreds of thousands of hits. And the edgy title of my current book, Why Most PowerPoint Presentations SUCK… And how you can make them better, has struck a respondent chord among potential readers.

presentations-that-suck

But these are the symptoms of the problems facing the business presentation community, they are not the reasons. Why are these things happening? What is the real problem?

You might think that it’s because the software is too hard to learn, but you’d be wrong. In fact, you would be as wrong as you could possibly be.

The problem is that PowerPoint is too easy.

We conducted a survey at the 2006 PowerPoint Live User Conference in which we asked a simple question:

How much time did you spend learning the software?

We asked this question of the 217 attendees, each of whom spent over $800 and took several days out of their work schedule in order to attend. In other words, we asked the most committed, vested, devoted users of the software that you’ll ever find.

The average time spent learning PowerPoint was 47 minutes. Most said they spent less than one hour learning PowerPoint and a handful put the number at 15 minutes. This is the tool to which they owe their livelihoods and prior to coming to PowerPoint Live, they had invested mere minutes in training time.

And that’s because the software is really quite easy to begin using. Both of my daughters created slides at eight years old. You don’t need much training to get around and do stuff.

And that’s a big, big problem.

I come to the presentation community from the publishing and graphics industry, where the software really is hard. If you want to learn Adobe Photoshop, you know you need help. We used to get 400 and 500 people to attend our seminars on CorelDraw and Ventura Publisher, and I wrote edition after edition of books on those subjects.

But the PowerPoint user is typically someone who either showed proficiency with the other Office products or was found to not be shy in public gatherings. He or she was asked to learn PowerPoint and was able to do it in short order, like 47 minutes, and has gone on to spend the next five years using only the tools and the maneuvers learned during those first 47 minutes...

If you stink at Excel, you do so in the privacy of your own cubicle. But if your PowerPoint skills are bad, entire roomfuls of people see it.

So no wonder!

The good news is that we see a change in this trend. Attendance is up at learning events, many more books are published discussing advanced concepts, and most of us active as presentation consultants are seeing upticks in businesses.

More important, companies are finally starting to get it. Historically, most organizations have invested far more on their printed brand than on their in-person one. They would spend millions of dollars on logo design and advertising, yet for what is usually the first impression – the sales call or proposal in the boardroom – they would send someone out with a 47-minute skill-set.

Now these same companies are beginning to realize the importance of presentation skills development, and this is welcome news.

What are the important skills needed by content creators, slide designers, PowerPoint jockeys, and presenters who have had their consciousness raised? That will be the subject of our next posting

Make sure you read Rick Altman's next article on the root cause of many bad PowerPoint presentations, Too Much Text!

Five Ways to Fix Text-Heavy Slides Using Graphics
Published 11 July 8 11:0 AM | Aaron | 6 comment(s)

According to a study from Think Outside The Slide™, audiences find that text-heavy slides are the root cause behind most awful PowerPoint® presentations:

When asked to select the top three things that annoy them about bad PowerPoint® presentations, the respondents cited the following as the most annoying:

  • The speaker read the slides to us - 67.4%
  • Full sentences instead of bullet points - 45.4%
  • Text so small I couldn't read it - 45.0%

All of three of these annoyances all have one root cause: too much text on the slides.

Fixing Text-Heavy Slides with Graphics

A picture is worth a thousand words, so why not use some pictures to cut down on that heavy text?

Here are five ways you can fix text-heavy slides using graphics:

1. Express Regional Information with Maps

clip_image002

If you’re describing a regional sales process, why not replace those bullets with a map? Maps are ideal for presentations because:

  • They’re familiar
  • They’re easy to digest
  • They provide a great summary of the information that you’re presenting
  • And they’re easy to remember!

Maps are an obvious, easy substitute for text – there’s no reason to bore your audience with two slides riddled with bullets when you can make the same point using a map.

We’ve written about other various ways to utilize maps before; Laurence even put together an interactive electoral map for the U.S. primary elections.

2. Don’t Describe Processes, Show Them

clip_image004

Too many presenters describe their business processes or procedures with bullet after bullet after bullet; a flowchart will accomplish the same goal, informing the audience on how a particular process works, but it will do it that doesn’t put the audience to sleep.

Written descriptions of process, i.e. loads of bulleted lists, only describe processes – they don’t visualize them! The PowerPoint® itself shouldn’t even try to describe how any of your processes work, that’s something you should be doing as a presenter! Why would you want to bore your audience by reading a slide to them describing how your process works?!

Use a flowchart as a visual aid instead – you can describe your process verbally to your audience while giving them a visual to help clarify how the described process works.

3. Need to Explain an Organization’s Structure? Save Yourself the Trouble

clip_image006

Speaking from experience, it’s pretty tough to explain a complex organization without a visual aid. Written descriptions rarely help, and in the case of PowerPoint® presentations they are actually counter-productive.

Org Charts are easy to build, easy to explain, and don’t pose any “data dumping” problems for most presentations. What I like best about using them in presentations is that they are mostly self-explanatory – it doesn’t take much time at all to make your point regarding a specific person or position within a company when you can instantly illustrate exactly where that position rests within the organization.

4. Illustrate Statistical and Financial Trends with a Chart

clip_image008

Bullets are fine for demonstrating one or two specific figures but when you want to explain a trends or relative values to your audience then the easiest way to do that is to use a chart as a visual aid. Charts are simple and are very good at demonstrating significance, deviation, and relative values.

Many people often avoid using charts in their PowerPoint® presentations simply because it’s difficult to build a free-form chart in Excel®, or because they can’t get their data-driven charts to look right in Excel®, or because the Office Charts® simply suck.

SmartDraw actually makes it pretty easy to build slick, free-form charts and we’ll demonstrate that in an upcoming screencast, but rest assured that the payoff for using a chart in your presentation is well-worth it. Charts get the point across quickly and memorably.

5. Use Prototypes for Explaining GUI Designs

clip_image010

If you’re trying to present a new Graphical User Interface, like a new website layout, then isn’t it insane to present something graphical using nothing but words? Use a simple UI mock-up or a prototype to support your explanation for specific design changes.

There are probably thousands of other ways to eliminate dense blocks of text from your PowerPoint® presentations, but I have personally found these five techniques to be helpful in my work here at SmartDraw and in my spare time as a freelance software developer. Feel free to leave some feedback in the comments below.

Also, if you want to learn how to incorporate SmartDraw diagrams into PowerPoint® presentations and Word® documents then click here.

Three Techniques for Keeping Meetings Brief
Published 8 July 8 3:33 PM | Aaron | 4 comment(s)

When I was in college I had to endure painfully long meetings for all of my student organizations; every presenter at every meeting had some sort of self-important need to prattle on and on about every irrelevant piece of minutia. This resulted in endless, agonizing, uninteresting meetings.

From that point onward I always looked at meetings as inescapable personal productivity sinkholes. However, once I got into the driver's seat and ran a couple of meetings I figured out a few ways to keep meetings short and to the point. Here are a few of the techniques that I'm familiar with:

1. Time Boxing

Time boxing, when it comes to meetings, is a pretty literal concept: use other events to box your meeting into a fixed, inflexible window.

But flexibility is good, right? Not when it means having a 30 minute staff meeting run for an hour past its deadline because two of your managers are long-winded.

The idea behind time boxing isn't to limit the number of discussed items; it's to coerce the meeting's attendees to get to the point quickly.

Here's an example of time boxing for meetings:

All of these meetings use the same conference room; neither the staff meeting nor the sales meeting are going to be able to run long, given that the people in subsequent meetings are going to be pounding on the door trying to get in. The first meetings are boxed in by the subsequent meetings, thus they can’t really spill over into someone else’s meeting.

This is my favorite technique simply because there is no “bad guy” when you have to cut someone off from speaking any further; you’re simply the peace keeper between your own meeting and the next one.

2. Moderation

Well-run organizations self-moderate, where the attendees and presenters help each other stay on track and keep things short without any nudging from the meeting organizer. If someone is running too long then the attendees simply say “we need to move on” or something along those lines; moderation, if anything, is an implementation of brevity-seeking mentality.

Other organizations have the meeting organizer handle all of the moderation himself. Moderation is often employed in tandem with general time limits for meetings.

3. Discussion Limits

Larger organizations limit discussion time for large meetings, Congress being an example. Discussion limits can work in one of two ways:

  • Before the meeting is held the agenda is distributed to all attendees and any attendee who wishes to speak during a certain agenda item must say so beforehand and will be allotted some time to speak accordingly. Each action item has a fixed amount of total discussion time and that time is divided among the speakers.
  • There is no planning beforehand, but each agenda item has a fixed amount of discussion time; the discussion will continue until time runs out and a decision is rendered.

Discussion limits might be overkill for smaller organizations, but they are essential for really large meetings.

Once your meeting runs beyond a certain time threshold then each additional minute becomes less productive than the last; keeping your meeting framed under real-world time constraints is essential to ensuring productive meetings.

I hope you’ve found this helpful and feel free to leave some comments below.

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