New eCourse: How to Optimize a Business Process

Recently we announced three new eCourses designed to help your business soften the blow from the recession. Most recently, we introduced How to Manage a Project as part of our growing collection of publicly available eCourses. Today I’d like to discuss another one of our new eCourses: How to Optimize a Business Process.

During times of uncertainty, companies are often forced to cut their payroll. It’s a shame, but it’s an inevitable consequence of economic turmoil. So if you’re forced to cut part of your payroll, how can you ensure that your team’s productivity doesn’t slip?

The easiest way to cut your payroll but maintain your output is to create a standard procedure for all of the operations you repeat every day: processing orders, shipping product, servicing field calls, making sales calls and so on. Then make sure everyone follows it. This buys you three things:

1. You are more productive. By optimizing the procedure everyone does the job in the most efficient way.

2. Your quality is higher. You make fewer mistakes. You get the same predictable outcome, no matter who does the job.

3. Your workforce is more flexible. You can easily train more people to do the job.

With increased productivity, better quality and a more flexible workforce, you can reduce your headcount, lower your costs and still get the same (or more) work done. Want to learn how to implement a standard process in your own organization? Then click here to sign up for How to Optimize a Business Process.

About Working Smarter’s eCourses

All of our eCourses are free and delivered via email. You will receive the first lesson immediately upon sign-up and you should receive the others via email every two to three days, until you have read all of the lessons. If you would like to skip ahead to read other lessons immediately, you can do so.

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