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  • Three Examples of How Processes Improved Our Operations
    Published 21 August 2008
    In this screencast I quickly review what we've covered in August with respect to business processes, i.e. why businesses need processes , the key employee problem , and so forth. But the real core of this presentation are the three examples of how we...
  • What Happens if Brian Leaves? The Key Employee Problem.
    Published 19 August 2008
    Brian is great at what he does. Brian is your controller—he manages all of the accounting for your small business. He keeps all of the company's expenses properly documented, finds all of the tax deductions, manages payroll, pays all the bills,...
  • How to Capture Business Processes
    Published 12 August 2008
    Last week I wrote about what businesses need in order to grow without the growing pains . In those posts, I talked about the benefits of using processes to avoid unnecessary overhead (reinventing the wheel) and to accommodate growth. Business processes...
  • Why Businesses Need Processes
    Published 8 August 2008
    Processes are essential to preparing your organization for growth - no large organizations would exist without them, and there's no reason why your small organization shouldn't convert all of its work into processes. Your work should consist of processes...
  • Growing Your Business without Growing Pains
    Published 5 August 2008
    Every small business owner, every entrepreneur who's ever taken the plunge to launch his own startup, and every entrepreneurial hopeful has dreamed of reaching that day when his or her business finally "takes off." It's that day when you finally start...
  • Is Your Work a Process? Here’s Why It Should Be
    Published 28 April 2008
    Is your work a process? Every day, what do you do? Do you have routine assignments that you need to perform? If you do, then your work should be a process. A "Business Process" is a way of automating all of the routines that occur in your work ; it defines...


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Foundations of Persuasive Presentations
Foundations of Persuasive Presentations
Learn new ways to ensure that your presentation is targeted, compelling, and persuasive.
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How to Optimize a Business Process
How to Optimize a Business Process
Learn how to increase the efficiency of and profitability of your business through process optimization.
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How to Manage a Project
How to Manage a Project
Learn how to get more done on time and under budget by using mind maps, project charts, and team charts to effectively manage your projects.
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You can find more of these freely available learning materials and eCourses from the Working Smarter Learning Center.