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• The Four Most Common Marketing Mistakes Every Manager Makes
  Published 9 April 2009
  Mistakes result in lost business, time, and resources. Nobody is perfect, but it is everyone’s responsibility to minimize errors and make the best decisions possible. Below are examples of routinely made poor decisions and big picture blunders that...
• The D-O-C-E Method of Productivity Improvement
  Published 6 November 2008
  If there’s one way to improve your organization’s productivity, it’s by streamlining your organization’s operations using processes . Processes help businesses eliminate key HR issues and boost productivity by introducing standard...
• Three Ways Our Customers Are Fighting the Recession
  Published 29 October 2008
  The economic climate as of late has become demonstrably unstable and, as a result, many businesses are battening down the hatches and making preparations for the upcoming fiscal year. This means cutting down on operating costs, eliminating projects that...
• Three Examples of How Processes Improved Our Operations
  Published 21 August 2008
  In this screencast I quickly review what we've covered in August with respect to business processes, i.e. why businesses need processes , the key employee problem , and so forth. But the real core of this presentation are the three examples of how we...
• Stop Reinventing the Wheel
  Published 15 August 2008
  Imagine this scenario: It’s 2008, you're a multinational coffee conglomerate named Starbucks; your business is in a crunch and you have to start closing stores. You can't just close down any store—you have to close down the stores that are...
• How to Capture Business Processes
  Published 12 August 2008
  Last week I wrote about what businesses need in order to grow without the growing pains . In those posts, I talked about the benefits of using processes to avoid unnecessary overhead (reinventing the wheel) and to accommodate growth. Business processes...
• Why Businesses Need Processes
  Published 8 August 2008
  Processes are essential to preparing your organization for growth - no large organizations would exist without them, and there's no reason why your small organization shouldn't convert all of its work into processes. Your work should consist of processes...
• Having Trouble Putting a Presentation Together? Try Storyboarding
  Published 1 August 2008
  Last week (July 23rd) I had the opportunity to guest blog on Dumb Little Man , a terrific personal productivity blog. I wrote an article called " 5 Steps to Planning Effective Presentations " and one of the points I covered was the concept of "storyboarding...
• Screencast: Storyboarding for More Effective Presentations
  Published 30 July 2008
  In this screencast Kenneth Roberts shows you how to storyboard a presentation using flowcharts . If you'd like to read our accompanying PDF, "Working Smarter with Presentation Storyboards" then download it here . --> This SmartDraw screencast requires...

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